Refund policy

 

All Sales Are Final

Please note that all items purchased are final sale. Due to the customized and made-to-order nature of our products, we do not offer exchanges or returns for any reason other than damage.

Order Modifications

We understand that mistakes can happen. That's why we offer a 24-hour window from the time of purchase for you to make any necessary changes to your order, such as adjusting shoe size, updating the shipping address, or modifying the design. To request a change, please email us at Info.stormysneakers@gmail.com  within 24 hours of placing your order.

Damaged Items

If you receive an item that is damaged, you are eligible for a refund or replacement. Please contact our team immediately upon receiving the damaged item and send images of the damage to Info.stormysneakers@gmail.com Our team will assist you in resolving the issue as quickly as possible.

No Exchanges

We do not offer exchanges. Please ensure you review our size chart carefully and order the correct size. As all items are customized and made to order, it is crucial to select the appropriate size to avoid any issues.

Thank you for your understanding and cooperation.

Contact Us

For any inquiries or assistance, please reach out to us at Info.stormysneakers@gmail.com.